Website: https://archanaraphel.in
Last Updated: 14 October 2026
At Archana Raphel, we aim to provide a positive and transparent experience to everyone who visits our website or purchases our products or services.
This Return & Refund Policy explains the conditions under which cancellations, returns, exchanges and refunds may be requested for purchases or services offered through https://archanaraphel.in.
Please read this policy carefully before making a purchase or confirming a service.
If physical products are offered through our Website, a return or exchange may be accepted only where the applicable product terms permit it.
Depending on the product and circumstances, eligible reasons may include:
The product arrived damaged.
The wrong product was delivered.
The product received materially differs from its description.
Customers should notify us promptly after delivery and provide the order details and supporting photographs or other relevant evidence where requested.
Products may be ineligible for return if they have been used, damaged after delivery, altered, or returned without the required accessories or packaging, except where applicable law provides otherwise.
Any product-specific return conditions will be communicated at the time of purchase.
Refund requests will be reviewed according to the applicable purchase terms, the nature of the product or service, and applicable law.
If a refund is approved, it will ordinarily be processed through the original payment method wherever possible.
The time required for the refund to appear in your account may depend on the payment provider, bank or financial institution.
We will communicate the status of an approved refund where reasonably practicable.
Nothing in this policy limits any refund rights available to customers under applicable law.
If you wish to cancel an order, booking or service, please contact us as soon as possible.
Cancellation requests will be assessed according to the relevant product or service terms and the stage at which the order or service has progressed.
Orders that have already been dispatched, services that have already been delivered, or work that has already been performed may be subject to different cancellation conditions.
Any applicable cancellation charges or restrictions will be communicated before purchase or engagement, where required.
For services purchased through our Website, the applicable proposal, quotation, booking terms or written agreement will determine the scope of work, payment schedule and cancellation or refund conditions.
Where work has already commenced, any refund assessment may take into account the work completed, costs incurred and contractual commitments, subject to applicable law.
If a service has not been delivered as agreed, please contact us with the relevant details so that we can review the issue and determine an appropriate resolution.
Certain products, bookings or services may be identified as non-refundable before purchase where permitted by applicable law.
Any such restriction must be clearly communicated to the customer before the transaction is completed.
A non-refundable designation does not exclude any remedy or refund that is required by applicable law.
Where exchanges or replacements are offered, eligibility will depend on the product, the reason for the request and the applicable purchase terms.
If a product arrives damaged, defective or incorrect, please contact us with the order details and supporting information so that we can review the issue.
We will communicate the available resolution, which may include a replacement, exchange, repair or refund, as applicable.
To request a return, cancellation or refund, contact us using the details below.
Please include:
Your full name
Order number or booking reference, if applicable
Date of purchase
Description of the issue
Relevant photographs or supporting documents, where applicable
We will review your request and contact you if additional information is required.
If an approved refund has not appeared in your account within the communicated timeframe, please first check your bank account or payment provider.
You may then contact your bank or payment provider for further information.
If the refund remains unresolved, contact us with your order details so that we can investigate its status.
We reserve the right to update this Return & Refund Policy to reflect changes in our business practices, products, services or legal requirements.
Updates will be published on this page with a revised “Last Updated” date.
Any changes will apply as permitted by applicable law and will not override rights that customers are legally entitled to retain.
For questions about returns, cancellations, exchanges or refunds, please contact us.
Website: https://archanaraphel.in
Business / Owner Name: [Insert legal name]
Email Address: [Insert official email address]
Phone Number: [Insert contact number, if applicable]
Business Address: [Insert business address, if applicable]
We will review requests fairly and respond in accordance with the applicable terms and law.
By placing an order or purchasing a service, customers should review the applicable purchase terms and this Return & Refund Policy before completing their transaction.